Effective date: April 2026
Marblanc Electrical Group S.L. (“Marblanc Solar”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit marblancsolar.com or interact with us.
1. Who We Are
Legal name: Marblanc Electrical Group S.L.
Business address: Calle Calvario 8, 29601 Marbella, Málaga, Spain
Contact email: enquiries@marblancsolar.com
2. What Data We Collect
We collect personal data when you:
- Fill out our Free Solar Survey form, including: Name, Email address, Phone number, and Electricity bill (if provided).
- Request a Free Solar Survey or become a client: We may collect visual imagery, including drone footage and photographs of your property’s roof and surrounding area to assess suitability for solar installation and to document our work.
We also use Google Analytics and Google Tag Manager, which collect anonymized engagement data to help us improve the website. We do not directly collect or store IP addresses.
3. How We Use Your Data
We use your data for the following purposes:
- To respond to your inquiries and carry out the requested Free Solar Survey.
- To follow up on enquiries through our internal CRM system.
- We may use drone footage and images of completed installations or survey sites for promotional purposes on our social media channels, website, and marketing materials.
- To improve our website performance by analyzing anonymized usage metrics
4. Data Sharing
We do not sell or share your personal data with third parties for marketing. However, we do use Google Analytics and Google Tag Manager, which process data according to Google’s privacy policies: https://policies.google.com/technologies/partner-sites
5. Where We Store Your Data
Your personal data is securely stored in Spain (EU) in internal databases used as part of our customer relationship management (CRM) system to follow up efficiently on enquiries.
6. Your Rights
Under Spanish and EU data protection laws, including the General Data Protection Regulation (GDPR), you have the right to:
- Access the personal data we hold about you
- Correct or update your personal data
- Request deletion of your personal data
- Object to or restrict certain data processing activities
To exercise these rights, please contact us at enquiries@marblancsolar.com or refer to the guidelines of the Spanish Data Protection Authority (AEPD): https://www.aepd.es/
7. Cookies and Tracking
We use cookies on our website to improve your experience. You can accept or reject non-essential cookies through our cookie banner. For more details, please review our cookie settings on the website.
8. Legal Basis for Processing
We process personal data under the following legal bases as defined by the GDPR:
- Consent: When you provide information through our Free Solar Survey form or explicitly agree to the use of your property’s imagery for social media.
- Contractual necessity: When we need to process your data/images to provide the service requested.
- Legitimate interest: For internal analytics and marketing our services using project showcases, ensuring we protect your privacy by avoiding the display of sensitive personal identifiers (like house numbers or residents’ faces) where possible.
9. Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children.
10.Visual Privacy & Anonymity
When capturing drone footage or photographs for marketing and social media purposes, we are committed to protecting the privacy of our clients and their neighbours. We take proactive steps to ensure anonymity by blurring or excluding identifiable personal data, such as:
- Vehicle license plates
- House numbers
- Faces of residents or passersby
- Sensitive views into neighboring properties
11. On-Site Notification
While our right to use footage is outlined in this policy, our team operates with a “Privacy First” approach. Our technicians or drone operators will provide a verbal notification or request confirmation on-site before commencing any filming intended for social media. If you prefer that your property not be featured in our public marketing, simply inform our team member at that time or email us at enquiries@marblancsolar.com, and we will respect your request.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.
